Calvary Wakefield Hospital

Feedback

Throughout the hospital, there is a strong desire to improve what we do, so that we provide the best care and service for our patients and their loved ones. We openly welcome feedback as this provides us with an opportunity to continually improve and develop.

We strive to continuously maintain our “Tradition in Excellence” so we rely on feedback regarding the quality of care provided by our staff.

If you have a comment or complaint about our service,

• Talk to the person in charge or any health care worker at the time of the problem
• You can write to, phone or see the person in charge at anytime during your care or afterwards
• If you are not satisfied with the results of your complaint you can contact the:
  Chief Executive Officer
  Calvary Wakefield Hospital
  300 Wakefield Street
  Adelaide SA 5000

If you have not been able to resolve the problem, you can write to the appropriate State or Federal independent complaints organisation:
Health and Community Services
Complaints Commissioner
PO Box 199
Rundle Mall
Adelaide SA 5001
Phone: 1800 232 007(free call)

Medical Board of South Australia
PO Box 791
North Adelaide SA 5006
Phone (08)82919800
(For complaints against Medical Practitioners)

Private Health Insurance Ombudsman
Phone: 1800 640 695
(For matters relating to health insurance)

Should you wish to provide general feedback you can do so through the contact section of this website.